tebing Platform Account Terms

We at tebing set out these account terms to establish the rights and obligations between you and our platform. By registering and using tebing, you accept these terms in full. Our terms cover account eligibility, deposit and withdrawal processes, bonus conditions, prohibited conduct, dispute resolution, and jurisdiction restrictions. Understanding these terms before you open an account ensures you know what to expect from our service and what we expect from you.

Our tebing platform operates only where local law permits. You are responsible for verifying that access to our services complies with the laws of your jurisdiction. We reserve the right to restrict or close accounts that violate local regulations or our terms. These terms are enforceable between you and tebing; they do not constitute legal advice, and you should consult local counsel if you have questions about regulatory compliance in your area.

This page outlines the key provisions governing your use of tebing, including account opening, deposits, withdrawals, betting rules, and our dispute-resolution procedures.

Our tebing Account Terms

Account Eligibility and Registration

To open an account on tebing, you must be at least 18 years old and legally permitted to engage in online gaming in your jurisdiction. We at tebing do not knowingly serve users from regions where online gaming is prohibited by law. When you register, you provide accurate personal information, including your full name, date of birth, email address, and mobile number. You are responsible for the accuracy of this information. If we discover that your registration details are false or misleading, we reserve the right to close your account and forfeit any balance.

Know-Your-Customer (KYC) verification is mandatory. Before your first deposit, we require a photo of your identity document (national ID, passport, or KTP) and a selfie holding your ID. Our tebing compliance team reviews these within hours. If verification fails, your account remains restricted until you provide satisfactory documentation. We use this information solely for account security and regulatory compliance; it is not shared with third parties outside our tebing operations without your consent.

Each person may operate only one tebing account. Multiple accounts violate our terms and may result in permanent closure of all associated accounts. If you believe another user has fraudulently created an account in your name, contact our support team immediately.

Deposits and Payment Methods on tebing

We at tebing accept deposits through the following payment channels:

E-wallets: DANA, e-wallet, mobile banking, local payment, online payment (subject to verification).
e-wallet: Quick Response Code Indonesian Standard for instant bank transfers.
Bank virtual accounts: mobile banking, local payment, online payment, e-wallet (processed within minutes to one hour depending on bank settlement).

Deposits via e-wallet or mobile banking typically appear in your tebing account within seconds. Bank virtual account transfers depend on your bank's processing speed, especially during holidays like Idul Fitri, Idul Adha, and Imlek. We do not control bank timelines and do not guarantee fixed deposit windows. Once a deposit lands in your account, it is immediately available for betting or casino play.

We do not charge deposit fees. Any fees levied are by your payment provider (e-wallet company or bank), not by tebing. These are disclosed before you confirm the deposit.

Deposit eligibility: You must have a verified tebing account in good standing. Accounts under investigation or temporarily restricted cannot accept deposits.
account preferences: We do not advertise fixed account preferences; instead, limits vary by payment method and account history. Contact our support team if you need to increase your limit.
Bonus terms: Any bonus offer (if applicable) requires meeting specific playthrough or wagering conditions outlined at the time of the offer. Bonuses are not guaranteed and may be withdrawn by tebing at any time.

Withdrawals and Our tebing Policy

To withdraw from your tebing account, navigate to the withdrawal section and select your destination (the same payment method as your deposit, or another verified method). We process withdrawal requests subject to account verification. Before your first withdrawal, we may request proof of identity (ID photo), proof of deposit (e-wallet or bank statement), and sometimes proof of address. This is standard anti-money-laundering (AML) practice and protects all tebing users.

Withdrawal processing times depend on your chosen method. E-wallet withdrawals typically complete within one to three hours; bank transfers may take one to three business days depending on your bank's settlement window. We do not claim subject to verification, nor do we control bank timelines. We commit to verifying your request promptly and forwarding it to the payment provider without unnecessary delays.

We reserve the right to request additional documentation for large withdrawal requests. Refusing reasonable verification requests may result in account suspension. All withdrawal requests are final once submitted; we do not reverse completed transactions except in cases of error (e.g., incorrect recipient account).

Withdrawal restrictions: If your account is under investigation for suspected fraud or regulatory violations, we may temporarily restrict withdrawals pending our review. We will notify you of the reason and expected resolution timeline.

Betting Rules and Prohibited Conduct on tebing

When you use tebing sportsbook, live-dealer tables, or slots, you agree to our betting rules. You may not:

Place bets using another person's account or payment method.
Manipulate odds, exploit system glitches, or engage in collusion with dealers or other players.
Use automated scripts, bots, or software to place bets on your behalf.
Place bets while intoxicated or in a state where you cannot make informed decisions.
Create multiple tebing accounts to circumvent betting limits or duplicate bonus offers.
Engage in money laundering, fraud, or other illegal activity.

Violation of these rules results in account closure and forfeiture of any balance. We at tebing cooperate with law enforcement if required. Our sportsbook does not accept bets on underage players, domestic violence cases, or matches deemed to have integrity concerns. Our live-dealer tables operate under fixed rules communicated before each round; we do not accept side bets or informal wagers.

Jurisdiction Restrictions and Our tebing Service Area

Our tebing services are available only where local law permits. You are solely responsible for verifying that online gaming is legal in your jurisdiction before opening an account. We do not offer services in regions where online wagering is explicitly prohibited. If we discover that you are accessing our tebing platform from a prohibited jurisdiction, we reserve the right to close your account and return your balance (subject to applicable law).

Regions across Indonesia vary in their regulatory approach. Jakarta, Surabaya, Bandung, Medan, and Semarang are areas where many of our users are located, but local regulations may change. We recommend checking with local authorities if you are uncertain about your jurisdiction's stance on online gaming.

Dispute Resolution and Our tebing Process

If you believe an error has occurred on your tebing account — such as a bet not settling correctly, a balance discrepancy, or a withdrawal not arriving — contact our support team via in-app chat or email with a detailed description. We will investigate within five to seven business days and communicate our findings. If you accept our resolution, the matter is closed. If you do not accept our decision, you may escalate to our dispute resolution manager, who will conduct a further review.

We at tebing aim to resolve disputes fairly and transparently. However, our decisions are final and binding under these terms. We do not provide external arbitration or mediation; instead, all disputes are resolved through our internal process. By using tebing, you agree to this dispute-resolution mechanism.

Amendments to Our tebing Terms

We at tebing may amend these terms at any time by posting an updated version on our platform. Your continued use of tebing after amendments constitutes acceptance of the new terms. We recommend reviewing these terms periodically to stay informed of changes. If you do not accept an amendment, you may close your account; we will return any available balance according to our withdrawal policy.

Our tebing Service Commitments

We at tebing commit to maintaining transparent operations, fair game mechanics, and responsive customer support. Our sportsbook odds are set by professional odds compilers and are subject to market conditions; we do not guarantee any specific payout or outcome. Our live-dealer games are conducted by trained dealers following strict rules; we do not rig results, though all games carry inherent risk.

Our tebing platform uses encryption and security best practices to protect your account from unauthorized access. We encourage you to enable two-factor authentication and keep your password confidential. If you suspect your account has been compromised, contact our support team immediately. We are not liable for losses resulting from your failure to protect your password or account access.

Services on tebing are available only where local law permits. By opening an account, you confirm that you have verified compliance with your jurisdiction's regulations. We do not provide legal advice, and you are responsible for ensuring your use of our platform is lawful in your area.